Contact & Policies

Contact & Policies

 
Contact Information Warranty Limitation of Liability Shipping Returns Privacy Policy
Contact Information
Warranty
  • In Focus Solutions, LLC warrants this product to be free from defects in material and workmanship for its life so long as the original purchaser owns it. It does not apply to normal wear or damage from misuse, abnormal use, neglect, abuse, accident or external causes.

    In Focus Solutions, LLC will not be responsible for any damage or loss caused by delays, failure, or any consequential damage arising from any cause whatsoever, nor for labor, transportation, or any other charges incurred in the replacement or repair of a defective item. This warranty to replace is the only warranty expressed, implied or statutory on which the buyer purchases the company’s products.

    There are no expressed warranties or implied warranties including, but not limited to merchantability, performance, and fitness for a particular purpose. Warranty will not be in force for any merchandise that was not installed with accepted installation procedures or that has been altered in any manner.
Limitation of Liability
  • Except as otherwise required by applicable law, neither In Focus Solutions, LLC nor its members, employees, or other representatives will be liable for any damages whatsoever, including without limitation any direct, indirect, incidental, consequential, special or exemplary damages arising from their products.
Shipping
  • In Focus Solutions, LLC utilizes the USPS for shipping.  Most packages arrive in 3-6 business days.  We do not offer expedited shipping.
Returns
  • In Focus Solutions, LLC has a 30 day money back return policy for all products in ‘As New’ and ‘Unused’ condition. If you are not happy for any reason, you may return your product, for a full refund. All damages, shortages, or errors must be reported within 5 days of receipt of package.
Privacy Policy
What information do we collect?
  • We collect information from you when you place an order, subscribe to our newsletter or fill out a form.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
  • Any of the information we collect from you may be used in one of the following ways:
    • To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
    • To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
    • To send periodic emails - The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
      Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email
How do we protect your information?
  • We implement a variety of security measures to maintain the safety of your personal information when you place an order
  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to�keep the information confidential.
  • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
  • We do not use cookies.
Do we disclose any information to outside parties?
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
  • Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
  • Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
  • We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
  • Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.ifslauto.com
Your Consent
Changes to our Privacy Policy
  • If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
  • This policy was last modified on 3/1/2010.
Contacting Us
  • If there are any questions regarding this privacy policy you may contact us using the information below: